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#270 Unable to access the “My Account” page to generate a download key

Posted in ‘EasyBlog’
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Latest post by EdCentral on Sunday, 17 May 2026 10:56 UTC

EdCentral
Hi, I purchased EasyBlog from you, but I’m unable to access my account page as explained on this page: https://support.creative-graphics.ch/software/updates to generate the download key.
I’m getting the following error message:
“You don't have permission to access this. Please contact a website administrator if this is incorrect.”
Could you please check what might be causing this issue?
Thanks

CreativeGraphics Support

Please retry, it should work now.

Best regards, Pascal

EdCentral

Thanks!